Diamond Buyers Intl.

What This Privacy Policy Covers

This policy covers how Diamond Buyers International treats personal information that Diamond Buyers International collects and receives; including information related to your past use of Diamond Buyers International products and services. Personal information is information about you that is personally identifiable like your name, address, email address, or phone number, and that is not otherwise publicly available. Unless as otherwise described in this privacy policy, Diamond Buyers International will never share or rent your personal information to third parties for promotional use.

Information Collection and Use: Diamond Buyers International collects personal contact information when you either register with Diamond Buyers International to receive a free Diamond Buyers International Pack or when you contact our call center. When you register online we ask for information such as your name, address, phone number, email address and zip code. Once you register with Diamond Buyers International and sign in to our services, you are not anonymous to us. Diamond Buyers International automatically receives and records information on our server logs from your browser, including your IP address, Diamond Buyers International cookie information, and the page you request. We reserve the right to send you certain communications relating to Diamond Buyers International services, such as service announcements, administrative messages, and special offers. Diamond Buyers International collects personal information mainly for the purpose of distributing our Refiners Return Pak which is mailed to any address you wish. We use a third party shipping service to send the Refiners Return Pak to users who have requested to do so.

Confidentiality and Security: We limit access to personal information about you to employees who we believe reasonably need to come into contact with that information to provide products or services to you or in order to do their jobs. We have physical, electronic, and procedural security safeguards that comply with federal regulations to protect personal information about you. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

Cookies: Diamond Buyers International may set and access Diamond Buyers International cookies on your computer. We use this information for Web Site and Systems Administration. Cookies are alphanumeric identifiers that we transfer to your computer’s hard drive through your Web browser to enable our systems to recognize your browser and to provide features and storage of items between visits. We do not link cookies to personal information you have provided on the Site.

Tracking: We use a common technology known as a “Clear GIF” or “1-by-1 Pixel” on the Site and in e-mail communications with users. A Clear GIF, or “graphic interface format” is a small graphic (in fact, truly a 1×1 pixel) that we (or our partners) place on a page of the Site. We may also occasionally place GIFs in e-mail messages that we send to users. GIFs, which do not contain personal information, provide us with important information about how users use the Site and respond to e-mail messages. With this information, we are better able to track the performance of certain promotions and understand the effectiveness of particular creative e-mail presentations. We also allow our advertisers and promotional partners the ability to use GIFs and cookies on the Site solely to track users who link from their respective sites to this Site, but this ability to track such activity does not allow these entities access to user personal information. We do not tie the information gathered by clear gifs to our customers’ personal information. To learn more about our advertising company’s use of clear gifs, please go to www.Diamondbuyersintl.com.

Behavioral Targeting / Re-Targeting. We partner with a third party ad network to either display advertising on our Web site or to manage our advertising on other sites. Our ad network partner uses cookies and Web beacons to collect non-personally identifiable information about your activities on this and other Web sites to provide you targeted advertising based upon your interests. If you wish to not have this information used for the purpose of serving you targeted ads, you may opt-out by clicking Here. Please note this does not opt you out of being served advertising. You will continue to receive generic ads.

Tell-A-Friend If you choose to use our referral service to tell a friend about our site, we will ask you for your friend’s name and email address. We will automatically send your friend a one-time email inviting him or her to visit the site. Diamond Buyers International stores this information for the sole purpose of sending this one-time email and tracking the success of our referral program. Your friend may contact us at [email protected] .com to request that we remove this information from our database.

Information Sharing and Disclosure Information You Give Us: We receive and store any information you enter on our Web site or give us in any other way. You can choose not to provide certain information, but then you might not be able to take advantage of many of our features. We use the information that you provide for such purposes as responding to your requests, customizing special offers and communicating with you. We will retain your information for as long as your account is active or as needed to provide you services. If you wish to cancel your account or request that we no longer use your information to provide you services contact us at [email protected] We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

Automatic Information: We receive and store certain types of information whenever you interact with us. For example, like many Web sites, we use “cookies,” and we obtain demographic and aggregate information when your Web browser accesses this site.

Legal Disclosure: We respond to subpoenas, court orders, or legal process, or to establish or exercise our legal rights or defend against legal claims. We believe it is necessary to share information in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, violations of Diamond Buyers International’s terms of use, or as otherwise required by law. We transfer information about you if Diamond Buyers International is acquired by or merged with another company. In this event, Diamond Buyers International will notify you before information about you is transferred and becomes subject to a different privacy policy.

Service Providers: We employ other companies and individuals to perform functions on our behalf. Examples include fulfilling orders, delivering packages, sending postal mail and e-mail, removing repetitive information from customer lists, analyzing data, providing marketing assistance, providing search results and links (including paid listings and links) and providing customer service. They have access to personal information needed to perform their functions, but may not use it for other purposes such as promotional use. Diamond Buyers International will share personal information about you with trusted partners who work on behalf of or with Diamond Buyers International. To be removed from future www.Diamondbuyersintl.com mailings, please email [email protected]

Testimonials We post customer testimonials on our web site which may contain personal information such as the customer’s name. We do obtain the customer’s consent prior to posting the testimonial to post their name along with their testimonial. If you want to remove your personal information that is being displayed on our website under public pages please send your request to [email protected]

Links to Other Sites This Web site contains links to other sites that are not owned or controlled by Diamond Buyers International. Please be aware that we are not responsible for the privacy practices of such other sites. We encourage you to be aware when you leave our site and to read the privacy policies of each and every Web site that collects personal information. This privacy statement applies only to information collected by this Web site.

Access to your Personal Information You can access the personal information you submit to our web site at any time. If you wish to change, update or delete the personal information you have submitted to us, please send an email to [email protected] with your request or by calling customer support at 1-888-885-1178.

Changes to this Privacy Policy Diamond Buyers International may update this policy. We will notify you about material changes in the way we treat personal information by sending a notice to the primary email you entered or by placing a prominent notice on our homepage prior to the changes taking effect.

Contact Information Mailing Address:

Diamond Buyers International: New York  100 Main Street Ste. 100 Salamanca, NY 14779
Diamond Buyers International: Los Angeles 629 South Hill St. Ste. 719 Los Angeles, CA 90014
Call us at 1-888-885-1178

Terri S.

Bridgewater, MA

After having been highly skeptical about using an on-line vendor for such a personal transaction, I cannot say enough positive things about my experience with Diamond Buyers International! The representative I dealt with, Demitri , was extremely honest, knowledgeable and most pleasant to work with. I truly felt as though he was with me every step of the way and was always transparent with information, increasingly earning my trust with each level of the process. Every inquiry I had along the way was met with an immediate response and reassurance. After receiving the initial inquiry quote, Diamond Buyers sent me a pre-paid fed ex package and received my items the next day. Upon receipt the certified inspection process from their experts and offer were completed within 24 hours. Having access to a DBI on-line account made it possible for me to track the shipment of my merchandise and each stage of the transaction. In conclusion, I am very happy with my business transaction with Diamond Buyers International and would enthusiastically recommend this company to any of my friends and family.

Items Sold .88 Round Diamond Ring

Amount Recieved $1,675+

Bob A.

Fort Wayne, IN

Thanks for all your help in selling the large diamonds for us. You were most fair, proficient, and knowledgeable....

Items Sold 5.33 Round and 2.52 Round

Amount Recieved $55,500+

Sue K.

Washington, DC

I went to local stores, shopped around online, but price Diamond Buyers International gave me couldn’t be beat—and I had the money wired into my bank account that day. I’m truly satisfied with their customer service. DBI is the way to go!

Items Sold 2.31-carat diamond engagement ring

Amount Recieved $16,000+

David G.

St. Augustine, FL

Diamond Buyers International is honest and fair. The price they gave me was much better than what The Diamond Valet, WP Diamonds, and my local jeweler offered. I will definitely do business with them again!

Items Sold 5.06 Round L SI1

Amount Recieved $38,000+

Babs M.

Akron, OH

Diamond Buyers International was fantastic! At first I was skeptical and worried about sending my diamond ring away to be evaluated, but all the good reviews I read online were 100 percent true. Diamond Buyers was easy, quick and offered me a good price. Demitri was always prompt to keep me updated with emails, and was available to answer questions by phone, as well. If you need to sell jewelry, this is definitely the way to do it.

Items Sold 1.70 carat round diamond

Amount Recieved $5,500+

Steve S.

Sacramento, CA

Wow! What a pleasant surprise! In a field filled with crooks and scam artists, Diamond Buyers International does exactly what they promise to do and they do it in a prompt professional manner. The day they received my diamond, they evaluated it (at the same price quoted over the phone), and in less than 48 hours the money was deposited in my account. The next next time I need to buy or sell jewelry - there's only one place I'm going - Diamond Buyers International!

Items Sold 1.1 Carat Diamond

Amount Recieved $4,270+

Tina S.

Tucson, AZ

The sale of my diamond has been nothing short of incredible. DBI was fast in their appraisal and notifications of receipt of my item. I would highly recommend them if you are wanting to sell your jewelry. I have had a great experience and can't say enough about the professionalism I received throughout my transaction!

Items Sold 1.20 Carat Round Diamond Ring

Amount Recieved $3,000+

Emilia C.

Atlanta, GA

My experience with Diamond Buyers International was overwhelmingly positive. Partnering with a reputable business to price and sell my diamond was extremely important to me, and Demitri made me feel immediately at ease. He took the time to thoroughly explain how the process works and made himself available to answer all of my questions. Selling my stone was fast and easy, and I definitely feel that I got a fair price for my stone. I highly recommend Diamond Buyers International!

Items Sold 3 carat oval

Amount Recieved $17,000+

Jennifer A.

Little Rock, AR

Diamond Buyers International made it very fast and easy to sell my diamond ring after my divorce. And I got a much better price from them than I did at the local jewelry store where I got it appraised!

Items Sold 2 Carat Cushion Wedding Ring

Amount Recieved $12,000+

Lynne C.

Amherst. MA

Just want you to know that it was a pleasure doing business with you. Your offer on my ring was higher than anyone elses and the speed of the transaction was absolutely amazing! Thanks again, Lynne C.

Items Sold 1.44ct. Round Diamond Engagement Ring

Amount Recieved $4,500+

Jamie V.

Sneads Ferry, NC

I was very skeptical using an online merchant to buy my jewerly, but I knew that I wouldn't get very much from a pawn shop or local jeweler. After spending about three hours searching and researching different online buyers, I decided to go with DBI because they had a great reputation online and the reviews I read said they got more money than they expected from DBI. So I gathered up an assortment of jewerly that I no longer wanted, ordered the kit, and quickly sent everything in to DBI once the kit arrived. Within 24 hours I received my jewerly quote and was amazed at the price! It was much more than I thought it would be, and DBI's customer service is great as well! I've gotten a very quick responses to every email I've sent to the company. I will certainly use them again and I highly recommend them!

Items Sold Assorted Diamond Jewelry

Amount Recieved $1,462+

Dave M.

Nashville, TN

Believe everything you read on the DBI website! The graph says it all…they provide premium value because they skip the middleman. I was trying to resell a large diamond that had flaws. Yet no brokers or wholesale buyers were willing to provide a reasonable offer except for DBI. If you want professionalism, integrity and value when selling your diamond then contact DBI.

Items Sold Diamond Pendant

Amount Recieved $4,000+