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After having been highly skeptical about using an on-line vendor for such a personal transaction, I cannot say enough positive things about my experience with Diamond Buyers International! The representative I dealt with, Demitri , was extremely honest, knowledgeable and most pleasant to work with. I truly felt as though he was with me every step of the way and was always transparent with information, increasingly earning my trust with each level of the process. Every inquiry I had along the way was met with an immediate response and reassurance. After receiving the initial inquiry quote, Diamond Buyers sent me a pre-paid fed ex package and received my items the next day. Upon receipt the certified inspection process from their experts and offer were completed within 24 hours. Having access to a DBI on-line account made it possible for me to track the shipment of my merchandise and each stage of the transaction. In conclusion, I am very happy with my business transaction with Diamond Buyers International and would enthusiastically recommend this company to any of my friends and family.